Contact Us
Contact Us
At [neiness.com], we prioritize clear, timely support to make your cross-border shopping experience smooth and worry-free. Whether you have questions about order status, shipping logistics, return procedures, product details, or need help with customs-related queries, our team is ready to assist you. Reach out through any of the channels below—we’ll get back to you as promptly as possible.
Email Support (Recommended for Detailed Inquiries)
For general questions, order updates, return requests, or custom assistance (e.g., product specifications, bulk order inquiries):
Official Email: service@neiness.com
What to include: To help us resolve your issue faster, please mention your order number (if applicable), full name, and a clear description of your inquiry.
Response Time: Typically 1–2 business days (excluding weekends, public holidays, and international observances).
Official Email: service@neiness.com
What to include: To help us resolve your issue faster, please mention your order number (if applicable), full name, and a clear description of your inquiry.
Response Time: Typically 1–2 business days (excluding weekends, public holidays, and international observances).
We understand cross-border shopping may come with unique questions, and we’re committed to addressing every concern thoroughly. Thank you for choosing [neiness.com]—we look forward to assisting you!